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UBettaKnow's avatar
6 years ago

Battlefield V window randomly shutting

Anytime i'm playing BFV, the window will close and bring me back to origin. I can still click the logo and continue playing, but it's becoming annoying. This also happens with NFS Heat. while writing this, it's also just brought me back to origin. Anybody know how to fix this? 

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @UBettaKnow

    This is an Origin issue we're currently investigating and working to get fixed. In the meantime we have a workaround that should help stop this from happening again in the future: 

    1. Close Origin and its services processes (OriginWebHelperService.exe and OriginClientService.exe). 
    2. Delete all files in the following folders: 
    - "C:\ProgramData\Electronic Arts\EA Services\License"
    - "C:\Users\<UserName>\AppData\Local\Electronic Arts\EA Services\License"

    3. Start Origin back up again

    Thanks for bearing with us while it's under investigation. Thanks!

    /Kent

  • As the EA employee said, they're investigating the issue... which has been happening for weeks now. And it does it to you when you're not even playing Origin games. Only way to fix it is to uninstall Origin at the moment. Incredibly frustrating with no progress made from what we can see.

  • Still having the same issue tried the 3 steps mentioned, my problem actually occurs with everything related to origin it randomly lightens up on my taskbar with no notifications actually being mentioned but it reacts as if their is a notification it wants me to look at. I have turned off all notifications, not sure why it flashes like that to almost remind me that im forgetting something. Game is setting me up to be ult tabbed repetitively every 5 or so minutes in game or in origin client. while im writing this it popped up and took control of my screen priority. I noticed this happened only since the recent origin client update. Had no problems before this with this same issue. Highly annoying as I cant play a full game of anything without dying because of it in game. Hopefully theirs some other fixes that can happen, I am also downloading a game in the background on pause is that what is alt tabbing me? If I cancel the download though ill lose all my progress of the download I hope that's not the issue seeing as other downloading game programs allow you to pause and play your games without having to finish downloads completely. Still wondering the odd reason why it flashes bright orange on my notification bar when I open origin to check it has no actual notifications waiting for me.

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