Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Other
On which server did this happen? South African servers
When did this happen? (dd.mm.yy hh:mm) 30.03.20 21:25
Summarize your bug Since Monday night at between 21:00 and 21:45 the South African server crashed kicking everybody in the lobby and we were since then unable find a live sever for South africa since, even when we try to create a community server it will create it but the community server will have a high ping which means the server must have created in EU. We also tried to start a [DICE] server by match making, but we are just then joined with another EU server. Our community just starting coming up strong but this is hurting the community badly.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Since Monday night at between 21:00 and 21:45 the South African server crashed kicking everybody in the lobby and we were since then unable find a live sever for South africa since, even when we try to create a community server it will create it but the community server will have a high ping which means the server must have created in EU. We also tried to start a [DICE] server by match making, but we are just then joined with another EU server. Our community just starting coming up strong but this is hurting the community badly.
What happens when the bug occurs? Since Monday night at between 21:00 and 21:45 the South African server crashed kicking everybody in the lobby and we were since then unable find a live sever for South africa since, even when we try to create a community server it will create it but the community server will have a high ping which means the server must have created in EU. We also tried to start a [DICE] server by match making, but we are just then joined with another EU server. Our community just starting coming up strong but this is hurting the community badly.
What should be happening instead? We should be able to find a server already there for breakthrough, or start a south african community server
Since Monday night at between 21:00 and 21:45 the South African server crashed kicking everybody in the lobby and we were since then unable find a live sever for South africa since, even when we try to create a community server it will create it but the community server will have a high ping which means the server must have created in EU. We also tried to start a [DICE] server by match making, but we are just then joined with another EU server.
Our community just starting coming up strong but this is hurting the community badly.