Forum Discussion
8 Replies
- ApprovedAnonymous7 years agoIm having the same issue got for Christmas not been able to play once all day !!
I am having similar issues but for the last 3-4 days I have been able to play bf1 and 4 fine. somehow 5 is not working im on PC
OK. Solved, this video will help for u too. It's for BF1, but the problem is the same.
The "guide" in the video (which is a bad copy paste of the answer HQ troubleshoot) doesn't work for connectivity problems that can't be solved with the standard EA troubleshooting
- EA_Atic7 years ago
DICE Team
Hey @Nesodos @Trenchsweeper_X @graciemay2013,
Try our network troubleshooting if that doesn't work, what platform are you on and can you try to connect a 4g device to your unit and use it as network device make sure that 4g device is not connected to the wifi.Let me know how that works out! 🙂
/Atic
I tried and still the hosts in uo trace is *unknown*
Help fail to connect to ea on battlefield five on xbox1 downloaded from microsoft store
Hey @ttv_dobwhat11
Please try these steps: https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
Let us know if this helps.
Thanks 🙂