Forum Discussion
EA_Blueberry
Community Admin
6 years agoI play on Xbox One too and when it crashes to the home screen that could be a caching issue. A simple power cycle usually does the trick and you should notice an immediate performance boost. Let us know if you're still getting the crashes after trying those steps.
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
6 years ago
@EA_Blueberry This seems to have helped, but marginally. I get crashes at a lower frequency, but we're talking every few hours now, instead of every couple; a distinction without much difference.