Black screen after Connectivity error message
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia GTX 1070 Enter RAM memory size in GB 16 Are you using any software with an overlay? Ye...
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Hello @bajituka
Have you tried the steps in Connection Troubleshooting Guide ?
Have you tried opening the suggested Ports for Battlefield V as well? All info about opening ports can be found Here and Here.
Also make sure that your firewall / antivirus is not blocking connection with Battlefield and Origin.
@CapitanRoyon Hi, I have, and although they didn't help me, the bug is not about the connectivity itself, but about the UI and inability to escape from a screen after this message.
-Make sure the CPU is not hot
-Make sure no other background apps running.
- Preform a virus scan on your computer.
- Add Battlefield and Origin to exclusions in your antivirus / firewall.
- Run CCleaner and run a repair.
- Check that all Windows updates are done.- Preform a Clean Boot
Can you put your DxDiag in an attached file?
- Press the Windows and R keys at the same time
- Tape DxDiag in the window that appears, then you click on Save all the information and you save the file where you want.
- Then to attach the .txt file to your message, just click on Choose file .- @CapitanRoyon DxDiag is already attached in the first post. My Windows is up-to-date. I have no viruses. I don't want to heavily intervene into my system just to make this game work.
Please just submit a bug report so that QA guys can recreate this.
