Forum Discussion
Hey everyone,
Update on the issue:
EA support can no longer help you with the missing items, for to why ( we are working on a fix) please read below update about the issue:
- Rank 1-19 Unlocks - No access to unlocked weapon after ranking up and leaving mid-game
- Players leave mid round after getting notification of their rank-up. In doing so, they don’t see their rewards in the UI, as it appears they’re still locked
- If you are ranking up between ranks 1-19, items are unlocked upon your next rank up.
- Status: Fix verified and coming in an upcoming server update (no need for client download).
- Workaround: Once the server you were playing on finishes and heads to EoR, the weapon should unlock. If you join another map before EoR on another server, you may have to play until the NEXT rank to unlock the item. So for example, if you unlock the MP40 at rank 4, you would have to play to rank 5, then the backend system updates you unlock.
- Rank 20 Unlocks - No access to unlocked weapon after ranking up and leaving mid-game
- Players leave round mid-game to use their new shiny awesome rank 20 weapon. However, because they left mid round, it’s locked. Because there’s no rank 21, the backend can’t check on the next rank.
- Status: Fix verified and coming in an upcoming server update (no need for client download).
Update regarding the tank 20 issue:
We have pushed a fix to address the issue with Rank 20 rewards. If you are missing your rewards for Class Rank 20, please play a match to completion and the Rewards should drop into your Armory
Thanks you for patience.
/Atic
Atic, I don't know if this is the best way to reach out to you, but I would really appreciate it if you could help me out
I've had this same problem of not being able to equip my unlocked level 20 weapon, since it's bugged, EA Help manually gave me the Level 20 weapon in Armoury through Shipments but they were unable to help me unbug my Level 20 Support Special assignments, and said it's a desync delay and that I should just wait it out.
I'd really love the special assignments I grinded for if you could do anything please add me and I'll provide you with any details you need again would be very thankful
~~~~~EDIT:~~~~~
Nevermind, after several tries at EA Help one of their Advisers was kind and helpful enough to grant me my MG42 & Support Mastery Special Assignments manually, it only takes a matter of minutes. Hopefully DICE patch this out for the people who haven't gone to EA Help to fix this yet.
Hope anyone having this issue fixes it through EA Help successfully =)
- 8 years ago
@IRichtofenI wrote:Atic, I don't know if this is the best way to reach out to you, but I would really appreciate it if you could help me out
I've had this same problem of not being able to equip my unlocked level 20 weapon, since it's bugged, EA Help manually gave me the Level 20 weapon in Armoury through Shipments but they were unable to help me unbug my Level 20 Support Special assignments, and said it's a desync delay and that I should just wait it out.
I'd really love the special assignments I grinded for if you could do anything please add me and I'll provide you with any details you need again would be very thankful
Is this really a server desync thing? The game thinks I have unlocked the content, after all. No amount of waiting seems to fix anything.
- 8 years ago
I do not think so, one adviser from EA Help told me that but didn't seem very sincere in helping me out
after contacting them about 4-5 times they gave me my assignments manually, it works, keep trying!
- 8 years ago
@IRichtofenI wrote:I do not think so, one adviser from EA Help told me that but didn't seem very sincere in helping me out
after contacting them about 4-5 times they gave me my assignments manually, it works, keep trying!
Lucky. They keep telling me that it's "impossible" and that I need to wait until the game is out. I've wasted too much time on this already. Time that I would have rather spent playing the game (and unlocking my content).