Can't play BF1 & BFV on Steam

HI @Pooviee Apologies on the delay, could I get an EA App error report?

Using the EA Error Reporter in the EA app

Thanks!

@EA_Illium I did it' here's a report ID 743ea41f-65bf-4e13-98db-0668a1c09342

Hey @Pooviee I wanted to give an update on this we made some changes, can you try the following steps in the below order:

1. Restart your device
2. Open EA App (select App Recovery from the help menu)
3. Repair BFV in Steam (not EA App) 
4. Launch BFV

Thanks!

@EA_Illium Since I only have BF 1 on steam, I tried that and it did not work ☹️

@Pooviee APologies to confirm if BFV owned on Steam or EA App?

@EA_Illium BFV on EA and BF1 on STEAM

@Pooviee I read this whole thread and I feel very sorry for you that you bought the game and can't even play it. Unfortunately, as much as I would like to, I don't know how to help you, nothing comes to mind, but I suspect that something may be biting somewhere. By the way, this is a terrible idea and a lot of people have problems with it, for example, that they buy games published by EA on STEAM. They have a problem between themselves somewhere because I read a lot of posts that someone bought an EA game not on EA app or old ORIGIN but on STEAM and the game didn't work for him, but it's also not your case because you write that you have BFV on the EA app so it should work. I have 5200 hours in BFV, I have the game almost from the premiere, once on ORIGIN, now on EA app and the game has always worked for me. As a consolation, I can tell you that there are literally so many cheaters in the game at the moment that it's hard to find a clean server, literally, there are hours when 50% of the servers have 2-3 cheaters. By the way, this is simply a scandal, someone should be held accountable for it. Although of course the game should work for you and there is nothing to even talk about here. When I have some time and inclination, I'll try to brainstorm and look for a solution, if something comes to my mind, I'll write you.

@19Romulus84 Hello, thank you for reaching out to me and trying to find a solution. I'm sorry to hear about the cheaters, maybe the game could use a better anticheat system but of course nobody wants to develop one, which is sad. Honestly the game worked fine on Origins, though the problems I'm having started developing on origins when my NFS games didn't launch nor Starwars battlefront 2 I've gotten free from Epic games. Now that we have had to transfer from Origins to EA, not even BFV works. Even if I tried I doubt I would get a refund for all the games that don't work. This is so sad I suddenly got the urge to play BFV and BF1 but I couldn't play it. ☹️

@Pooviee It was for you when ORIGIN was BFV worked and you could play it normally, and after switching to the EA app, not anymore? I want to understand you well? Have you suddenly lost more games that you used to play and which worked normally? Honestly, I've read a lot of posts in the thread but I don't know if you've tried reinstalling Windows? I assume you have Windows 11? You can't go back to 10? And then how it was, everything worked for you, if so, did you have Windows 10 or Windows 11 then? Don't you have a friend who still has Windows 10 if it worked for you? Although I'm overcomplicating things, there must be a reason, nothing happens without a reason. Where did you buy BFV on ORIGIN or on STEAM? If it's on ORIGIN, it should switch to EA app. It was like that for me, the library of games from ORIGIN switched to EA app. Do as I tell you, reinstall the system. Alternatively, you can literally uninstall every STEAM and EA app game first, then uninstall STEAM and EAapp itself. Then re-install the EA app and STEAM again and again, where you bought the games, as you bought BFV on ORIGIN, now you will have it on the EA app, then install it on the EA app. Although in my opinion it would be easier and faster to reinstall Windows. If you can't do it, ask someone, I think there's a good chance it will work. Take and reinstall Windows. Write if it helped.

@19Romulus84 It was multiple games that I couldn't play anymore, such as 2 of my NFS games and battlefront 2 as mentioned, some of them I couldn't play on origin anymore. I have windows 10. I bought BFV on G2A for origins a long time before, but it always seemed to work. If I reinstall windows, does everything get deleted from my PC?