Combat medic role locked for British & Germans battlefield 5

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen? European
When did this happen? (dd.mm.yy hh:mm) 04.03.2020
Summarize your bug Combat medic role hasn't unlocked for British & German factions but has unlocked for US & Japanese factions, I'm currently level 20 max level for the medic role.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It will be in your game files
What happens when the bug occurs? I can't use the combat medic role for the British or germans on battlefield v I'm rank 20 medic class but no unlock for those factions
What should be happening instead? It should be unlocked by now but isn't all other roles like pathfinder vehicle buster and machine gunner have unlocked no problem

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I can't use the combat medic role for the British and germans on battlefield 5 it's saying it is locked although it's un locked for the us and japanese factions all the other rank 8 roles have unlocked no problem just the combat medic role for britain and germany very frustrating