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bleys3's avatar
bleys3
3 years ago
Solved

connection speed is too slow and doesn't meet the minimum requirements for

Hi, I recently downloaded Battlefield V to my PC. From Day one I wasn't able to connect to any multiplayer game. The error I am seeing is (see attached): "Game Disconnected Connection to EA Online...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @bleys3 Thanks for going through those steps, would it be possible to put your device in a Clean Boot then launch the game to see if you get the same message? 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @bleys3 When you have a moment can you try the following steps if you haven't already and check if this continues?

  • Connection and Advance Connection Guides 
  • Check any AV or Firewall that might interfere/control network traffic
  • Check your Modem/router settings for anything that may block/interfere with network traffic
  • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
bleys3's avatar
bleys3
3 years ago

Thanks for the reply.

I have tried all of the mentioned steps, and nothing worked for me. Firewall is enabled. Nothing in my Router should block the network traffic. I tried ethernet (with a 180Mbps connection tested). 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @bleys3 Thanks for going through those steps, would it be possible to put your device in a Clean Boot then launch the game to see if you get the same message? 

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