Constantly losing connection to EA servers
The past couple of days I started losing connection to EA servers but my internet is fine. There have been no changes to my internet settings and I have no disconnects in any other multiplayer games....
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerHey everyone! I’d like to dig into this for you and see what might be causing the issues. To help our team investigate, could you please share the following details? Also, before sending them over, try restarting your router and make sure everything is up to date.
- Platform
- Username
- Timestamp (including timezone)
- Region
- Name of your internet provider
Thanks a lot for your help!
- Windows
- Turbinawuer
- NOW, yesterday too
- Spain
- Orange
I did restart the router and updated everything, I even tried to repair the game but still nothing worked (of course, cause it's not something on our side).
- Platform PC
- Username Shevare
- Timestamps (including timezone) 18:48 CEST
- Region Italy
- Name of your internet provider Tiscali
Just tried again now, and as expected I got disconnected and thrown into offline mode twice before being able to play. Here are the requested details:
- PC
- Ataraxis_BE
- 21:10 & 21:12 GMT+2
- EU West
- Telenet
Platform Xbox
Username Viper9268
Region UK
Problems with server connectivity.
i have exact same problem. last 2 days was normal now today same. 2 mins after join the server , blackscreen and GO ONLINE. 3 times happen last 20 mins.
PC
Weekendr
00:34 - 18.09.2025
TimeZone +2 EU
TR Turkey
Turkcell Superonline
PC, Laroete, 16:30 UTC+01:00, Sweden (german servers), ISP telenor.
If it happens once, it'll happen over and over, consistently.
Hello
Windows
Bamby
One or two week
France
Orange
thank you for help
Just happened again 18/09/2025 22:46 UTC+2, PC, Anarkopsykotik, europe west, bouygues telecom (although Im 100% sure it has nothing to do with my provider, or external infrastructure, and its all on EA side)
PC
StuxNNet
10:44, 10:45, 10:46 (Yes, 3 times back to back) GMT+3
Greece
Cosmotepc windows10
RogerJoker1994
This whole week UTC+8
Taiwan
HiNet
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