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TheDarkCenturio's avatar
TheDarkCenturio
6 years ago

CTD on Startup

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 750 Ti
Enter RAM memory size in GB 8GB
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Initial Startup
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 27.06.19 21:00~
Summarize your bug CTD during game startup
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unknown
What happens when the bug occurs? Start game from origin, .exe or shortcut. windowed game opens in top left corner. The loading circle spins until the white covers the whole bottom half of the loading logo, and the application ends with no error message.
What should be happening instead? The game opens, again windowed in the top left corner, and after a few seconds enters full screen and loads onto the main menu

‌

Yesterday I was playing the new Tides of War missions, I quit a server to join another. Though i was distracted and got carried away clicking back until i accidentally quit the game. Either that or while i was distracted by my phone, the game CTD? Anyway, when i double click Battlefield on origin to continue playing, instead of opening windowed in the top left corner, then a few seconds later entering full screen and loading onto the main menu as it usually would, the game instead opens into windowed, but rather than continuing to load, the white circle of the loading logo goes so far as to cover the whole bottom half of the logo and then the application ends without any error message at all.

I've been playing with no issue on this machine for just under six months now so I'm not sure why it would decide to cause issues now.

Over the past 24 hours I've reinstalled battlefield, reinstalled origin, repaired battlefield, edited fullscreen options and dx12 options in the profile settings within documents, ran both origin and battlefield as administrator, cleared the origin cache, reinstalled graphics drivers, and the PC has been rebooted and turned off multiple times since the issue started.

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  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    Just installed Battlefield 1 to test, it's running fine so it's definitely a Battlefield V thing

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    Noticed something new, Battlefield 1's menu showing the other games.

    Battlefield V

    Battlefield 1

    Battlefield 4

    Battlefield Hardline

    I own all of these games, the menus under Battlefield 1 and Battlefield 4 give the option to search for multiplayer games. Battlefield Hardline says I muse use Battlelog, meanwhile Battlefield 5 gives me the option to Purchase Game or Watch Trailer.... Upon clicking Purchase Game, it takes me to the Store tab, which confirms I own the game, but why tell me to purchase the game if i already own it, and not just show me a list of multiplayer games to join?

    @EA_Atic @EA_Blueberry 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @TheDarkCenturion 

    Can you try right-clicking on Origin and run it as administrator, then go to the Battlefield V folder on your PC and right-click on the BFV.exe file to run that as administrator to launch the game? 

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    @EA_Blueberry @EA_Atic 

    just reinstalled the game for the first time since the last update and it's suddenly come to life and booted into the main menu of the game - no changes have been made so i'm not sure what could have tempted it into working

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @TheDarkCenturion 

    You never gave up on playing the objective, that's always going to work out in the end. 🙂 In all seriousness though, super happy to hear this news and if you stumble across anything you think might have contributed to it suddenly working feel free to post it here as a solution. We'll leave it marked as unsolved for now unless you prefer to mark it, otherwise we'll keep it open for a bit in case things change from your end.

    Good luck on the battlefield! :eahigh_file:

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    @EA_Blueberry  I feel it might've had something to do with the recent game update but should anything reveal itself as the issue i'll be sure to come back and mention it!

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