DirectX Error

Hey @Graves77,

Have you tried doing a clean uninstall/reinstall of the latest Drivers?

You can find them here:

https://www.nvidia.com/Download/driverResults.aspx/139905/en-us

Here are some other steps you can try:

Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Let us know if this works out for you.

Thanks 🙂 

I'm having this exact same issue on top of audio stuttering, has anyone found a solution yet?

This is the same error that happens since the 1st major update for FIFA 19. 

Hey @Shrapnel11,

What steps have you tried to troubleshoot this?

Have you tried any of the steps that I've listed in the previous post above?

Thanks 🙂 

I tried to manually reinstall the drivers like you said by downloading them, which then gave me an error saying the install wasn't compatible with windows, mine being windows 8.1.

Through geforce manager though the drivers download and install, as the game says I need them to play, this never fixed the audio stuttering even after reinstalling them through geforce but I noticed when I joined a multiplayer game it was working relatively fine, the menu just audio stutters/lags and then when I went to change map it just seemed like it was taking forever to load.

@Shrapnel11,

As far as the infinite loading screens go after Matches, that is a known issue, and will hopefully be resolved in an upcoming Patch.

With the Audio Stuttering, are you using DX11 or DX12 settings in game?

If you're using DX12, this can cause some micro-stuttering.

I'll check tonight when I get back from work, I also just read geforce overlay can cause crash issues, so I'll try disabling that and switching to dx11 if it's on 12 and get back to you.

@Shrapnel11,

Sounds great, keep me posted.

Thanks 🙂 

No DX settings in game as I assume using Windows 8.1 doesn't allow the use of DX12 so it would be 11, updated to the latest drivers today, disabled geforce etc and still have audio stutter in the menu which eventually leads to the direct x crash error.