Forum Discussion

the_punisher_it's avatar
7 years ago

DXGI_ERROR_DEVICE_REMOVED, I don't think it's my hardware at all. What about you

Are you experiencing this same error?

- DXGI_ERROR_DEVICE_REMOVED (https://imgur.com/gallery/hfPL2TE)

I am. Both DirectX 11 and 12 (much more frequent if using DirectX 12).

It happens also in Fifa 2019 (and these are the only two games crashing in my rig. totally random).

980GTX and Windows X64 1809 with latest NVIDIA drivers 416.95.

 

9 Replies

  • Hey @the_punisher_ita

    - update or clean reinstall graphics driver

    - remove %appdata/origin% and %programdata/origin/% (except LocalContent)

    - run Origin as Admin

    - repair the game within Origin

    - clear Origin cache

    - reinstall Origin/BFV (maybe on different drive)

    - test your launching settings as reproducable as possible (I also did that)

  • - update or clean reinstall graphics driver - DONE

    - B) remove %appdata/origin% and %programdata/origin/% (except LocalContent) - DONE

    - run Origin as Admin - DONE

    - repair the game within Origin - DONE

    - clear Origin cache - THIS IS THE SAME AS POINT B)

    - reinstall Origin/BFV (maybe on different drive) - DONE

    - test your launching settings as reproducable as possible (I also did that) - WHAT?!?!?

    Just crashed again.

  • I found the solution myself:

    1) Go To Windows Search 2) Search Regedit 3) Right click and select run as administrator 4) Opne HKEY_LOCAL_MACHINE 5) Open SYSTEM 6) Open CurrentControlSet 7) Open Control 8) Click GraphicsDrivers 9) Right Click And Select New In Windows Registry 10) Select DWORD (32-bit) Value 11) Type TdrLevel (Write it exactly T and L should be capital) 12) Double click on TdrLevel 13) Make sure value data is 0 14) Now restart your pc Done! problem solved dxgi error device removed FIXED
     
    This is the explaination of what it does:
     
    Briefly with Frostbite sometimes Windows does not detect NVIDIA drivers responding and make your game crash. Disabling the recovery mode solves it.
     
    Best regards.
     
    If it's not your hardware I guarantee you this will definetely work. You won't experience crashes anymore. If it's your hardware you will experience hard crash in stead of DXGI_ERROR_DEVICE_REMOVED. For me, it was not my hardware (only games crashing Battlefield V and Fifa 2019).
     
    Regards.
  • Anonymous's avatar
    Anonymous
    7 years ago

    Be aware of using this method, you now have to restart your pc every time your video card driver crashed. ATM the only thing stops responding is your game.

  • You can just delay the detection to 10 seconds (as explained in the link provided). It does the trick anyway without disabling it.

  • KuchenBear's avatar
    KuchenBear
    7 years ago

    Enable Debug mode in nvidia Panel, the GPU will set the GPU Clocks to Standard if you use a factory overclocked card. ( you need to do this every pc restart )

    DXGI_ERROR_DEVICE_REMOVED actually an Debug Message from DX12 this means the GPU driver have been crashed duo to instability

    If you set the TDR delay higher, the PC will usually freeze w/ Bluescreen because windows can't reset the GPU Driver.

  • You didn't say any single thing true.

    Enable Debug mode in nvidia Panel, the GPU will set the GPU Clocks to Standard if you use a factory overclocked card. ( you need to do this every pc restart ) -> FALSE, not a solution, does not matter at all. It's a conflict between Frosbite\Windows10\NVIDIA Drivers, that has nothing to do with card overclock.

    DXGI_ERROR_DEVICE_REMOVED actually an Debug Message from DX12 this means the GPU driver have been crashed duo to instability -> FALSE, this happens both in DirectX 11 and 12. While 12 are almost unplayable (every people experience crashes like this, another sign this is a software problem), many people are experiencing crashes in DirectX 11 too (Frostbite is not stable but same conflict is present for example in Shadows of The Tomb Raider). This happens when Windows 10 think your NVIDIA Drivers is not responding (bad news for you, drivers are responding, you can see images on the screen, it is just a wrong Windows detection).

     

    If you set the TDR delay higher, the PC will usually freeze w/ Bluescreen because windows can't reset the GPU Driver. -> FALSE, your PC will not crash anymore because it is just a software conflict, hardware is stable, delaying detection is sufficient to fix it.

     

    Have a nice day.

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