Falsely banned for ''cheating'' ???
Hello my account has been falsely banned for ''cheating'' I have never cheated in any fps game ever, never will, have been falsely banned. All my stats are legit, attachment below for a screenshot ...
Forum Discussion
Hi @drewij There isn't anyone here who can really help with bans unfortunately, but you can appeal to the Terms of Service team. The guide below should explain how you can contact them:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Ok, Thanks for answering!
That site can't show if you're legit or not, as the game doesn't even differentiate between co-op and pvp.
Co-op is so bad that you can almost maintain a 100% headshot ratio and then it becomes very misleading in sites like BFVHackers.com when the weapon stats are mixed up between these two game modes.
But with your unusually "clean" stats, I see you've stayed away from co-op, and don't have to worry about that problem.
It does to an extent, just 1 of many tools to use in seeing if a player is in fact cheating, having knowledge of reading their stats, playing against them, seeing gameplay, spectating players are the other ways and all combined, you can usually tell.
Just from my experience in using it, it's pretty good, a quick look whilst playing against a suspected player, it usually picks up on it, not always but then have to rely to the other ways as mentioned, i do get what you're saying though it's not a tool you can rely on to 100% tell, for sure.
Hey @ElliotLH ,
Wondering if you'd have any suggestions on how to get a real response from EA. I have also been falsly banned around the same time as @drewij and have contacted him regarding the issue. We both have identical responses from EA. Also while I was waiting to get unbanned on BFV I decided to give 2042 a go and it worked great for a few days until I eventuually was banned on that too for no reason. I noticed the anti cheat had an update recently around the same time we were banned.
Any idea how we might proceed from here? we have both had 2 appeals denied each and I also made one for 2042 which was also delined.
Jayden.
@Jayden_Init If the ToS team have declined previous appeals then the only option is to try again. All appeals are handled by real people and then the outcome will be sent as set text.
Please be aware that users have three chances to appeal, and after that the ToS team will no longer accept further appeals. At that point there is nothing more which can really be done.Thank you for sharing your thoughts.
Its feeling like a lost cause, the customer servicve experience is probably the worst I've ever come across and has been incredibly dissapointing. Can't wait for BF6 to come out so I can just give this company more money for them to just take it away without a proper investigation.
I know nobody here deals with bans but maybe its worth making my own thread to draw attention to the issue. I can't be the only one affected.
Featured Places
