Forum Discussion
5 Replies
Hey @PRINCE3080TI
On what platform do you play?
Do you get any error message when the game crashes?
Have you tried any steps to solve this problem?
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------------------------------------------------------------------------------------------------ DX3M5 years agoSeasoned Rookie
Since the summer update i experience CTD's a lot.
I have been playing for months without issues on windows 10 build 1909
now after a random amount of time the game freezes for a few seconds and then Crashed to desktop without errors.
there was a NVIDIA update sometime ago, but my friend with rx5700 suffers also from the CTD.
my other friend with rtx 2080 was the first to experience this since the summer update. Hey @DX3M
Can you post your DxDiag report, there may be some useful info in there, thanks.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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Thank players and help them 'Level Up' by giving them XP.
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------------------------------------------------------------------------------------------------ DX3M5 years agoSeasoned Rookie@CapitanRoyon ------------------
System Information
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Time of this report: 6/19/2020, 15:26:53
Machine name: RYZEN2700X
Machine Id: {BCD8F10E-E0F8-49DB-86B9-893BD55C0716}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 5220 (type: UEFI)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16304MB RAM
Page File: 13792MB used, 14286MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce GTX 1070
Manufacturer: NVIDIA
Chip type: GeForce GTX 1070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85981043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16239 MB
Dedicated Memory: 8088 MB
Shared Memory: 8151 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.679688,0.314453), Green(0.275391,0.662109), Blue(0.151367,0.070313), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: C27FG7x
Monitor Id: SAM0E41
Native Mode: 1920 x 1080(p) (143.981Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Yeah, for me it was 100% stable. Now CTD every few hours. Randomly, no error message.