i just downloaded BF5 And when i try to play it it saysthe game hasn't released yet

Bunch of issue of this "nature" are being reported for some reason, seems strange to say the least. Thanks as always for jumping in @ElliotLH.Best regards,danisoff

@LT_SAM15 Could you please try changing the date and time on your device then set it back to "Set automatically". Once that's done, restart the device and try again. Please let us know if that works.

@LT_SAM15 I've seen this cropping up a little bit on one of the Reddit subs, but don't remember seeing any solutions there. While I will double-check just in case, it'd probably be worth getting in touch with EA Help at help.ea.com. Edit: Found the posts on Reddit (they were actually on the BF2042 sub), but no solutions were suggested.

@danisoff It is a really odd error message and it'll be interesting if anyone works out what's causing it.

Hello @LT_SAM15,Are you launching the game trough the EA app or Steam?Best regards,danisoff

game hasn't released yet | EA Forums

11 Replies

danisoff
Hero
2 years ago
Hello @LT_SAM15,
Are you launching the game trough the EA app or Steam?
Best regards,
danisoff
LT_SAM15
2 years ago
I've tried launching the game from steam,ea app and stll get the same result
danisoff
Hero
2 years ago
@LT_SAM15,
To resolve the issue, follow these steps in the EA app: Navigate to the top left corner, click on "Help" > "Recovery" > "Clear Cache". Wait for the app to restart, then attempt to open the game again. You can also try uninstalling/installing the EA app and the game itself if the previously mentioned fix doesn't work.
Best regards,
danisoff
LT_SAM15
2 years ago
still wont work
ElliotLH
Hero+
2 years ago
@LT_SAM15 I've seen this cropping up a little bit on one of the Reddit subs, but don't remember seeing any solutions there.

While I will double-check just in case, it'd probably be worth getting in touch with EA Help at help.ea.com.

Edit: Found the posts on Reddit (they were actually on the BF2042 sub), but no solutions were suggested.
danisoff
Hero
2 years ago
Bunch of issue of this "nature" are being reported for some reason, seems strange to say the least. Thanks as always for jumping in @ElliotLH.
Best regards,
danisoff
ElliotLH
Hero+
2 years ago
@danisoff It is a really odd error message and it'll be interesting if anyone works out what's causing it.
LT_SAM15
2 years ago
i think because the game is on sale right now
and a lot of people buying the game. that may cause a server problem
EA_cuervo
Community Manager
2 years ago
@LT_SAM15 Could you please try changing the date and time on your device then set it back to "Set automatically". Once that's done, restart the device and try again.

Please let us know if that works.
LT_SAM15
2 years ago
still doesn't work