Forum Discussion

fakepersun's avatar
fakepersun
7 years ago
Solved

Game keeps resetting all my settings.

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 980
Enter RAM memory size in GB 16
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? N/A
Please select your region Europe
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) Every time i launch the game
Summarize your bug Game doesn't save any settings. Everything reverts back to default every time i close it. It also keeps starting campaign prologue every time i launch it. I tried verifying my installation and running Origin and BFV with admin privileges - didn't help. I also tried looking if game saves any files, and it does write a bunch of stuff into C:\Users\my_user\OneDrive\Documents\Battlefield V. So it can has access to documents dir and can write there.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea. Maybe it a locale thing (my locale is Russian). Or Windows 10's OneDrive issue ?
What happens when the bug occurs? All my settings get reset.
What should be happening instead? My settings should persist and i shouldn't be put into prologue every time i launch the game.

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This is getting really frustrating for me since it also resets all character and vehicle settings as well. And i need to spend minutes to bring everything in order every time i run the game.

16 Replies

  • tehfiedes's avatar
    tehfiedes
    7 years ago

    *UPDATE* 8/10*

    Adding this info:

    This could happen to players that upload all their data to the Microsoft OneDrive and then delete everything in the local document folder. Windows would replace the local document folder with a shortcut to the OneDrive document.

    See my post for this problem: https://answers.ea.com/t5/Bug-Reports/Settings-not-saving-restarting-prologue/m-p/7174823/highlight/true#M830

    Solution: Change ur windows user account to not include non-english characters: https://www.youtube.com/watch?v=w5N2aaiToiQ

    For some reason my earlier post was removed as spam, go figure since this is the only way to fix this bug.

  • Anonymous's avatar
    Anonymous
    7 years ago

    I have the same problem, but no non english characters in my user name.  What now?

  • fakepersun's avatar
    fakepersun
    7 years ago

    Thanks, this was actually the case. The funny thing is, my username doesn't even contain some foreign language characters. The offending character was an underscore ( _ symbol). What a * joke, why in the hell wouldn't they just get that dir name from Windows and use it. Which intern at DICE thought it would be a good idea to validate/mess with a windows user folder name.

    Also, if you don't want to start messing with your windows profile because of some DICE intern's stupidity there's another quick fix. Make another local user using only english alphabet in the name (no special characters, numbers, etc., only english letters). You may have to login into that user at least once, i'm not sure if it will be treated as a valid user otherwise. Then, under your own user Shift+Right Click on BFV icon or executable and select "run under another user". Enter the name and password of the user you have created previously and that's it.

  • maffioni's avatar
    maffioni
    7 years ago
    I noted that the PROFSAVE file in the folder located on my harddrive in C:\Users\account_name\Documents\Battlefield V\settings isn´t changed since I installed the game but the PROFSAVE_tmp is changed. Maybe I will try renaming PROFSAVE to PROFSAVE_old and remove the _tmp part of the filename PROFSAVE_tmp to see if that makes any difference. Will probably have to to do this manually every time you quit (or before you start) the game if it works. Good luck! This is probably a bug or something EA didnt think of.
  • J-Box9000's avatar
    J-Box9000
    7 years ago

    What if your username doesn't have any special characters? I have some spaces in my user name that's it.

    I changed my username to something that should work, and that didn't work.

  • Vikmite's avatar
    Vikmite
    7 years ago

    Hi, I have the same problem, the change of microsoft user account didnt help, the change name fix didnt help too. I dont know what to do. I think we need to wait for a new update.

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