Forum Discussion
Sounds good. I'll try to avoid repeating steps. I see you've been pretty thorough. Do you have another gamertag you can try? Just as a test. That would help narrow things down to an account issue.
Yeah I have attempted most steps available, been ongoing issue since April.
I do have another gamertag I can try. So will try that once the game actually loads. Not sure why does this but quits to home screen alot
- 4 years ago
Tried another gamertag but still the same error.
- EA_Aljo4 years ago
Community Manager
Thanks for trying that. I know this is a longshot, but do you happen to have a custom gamerpic? We've seen that cause odd issues in other games. If you do, try setting it to a default one and then try again.
- 4 years ago
No I use a default xbox profile picture.
- 4 years ago
Can pm you them, rather not have my ip online 😉
- EA_Aljo4 years ago
Community Manager
That's fine. You're also welcome to cover the IP in your image if you want to post it here.