HDR - PC - HDR doesn't work unless windows volume overlay is displayed

I also am seeing this issue - exactly as shown in the video.

Specs:

Acer Predator X27 27" 4K

EVGA GeForce RTX 2080 Ti XC GAMING, 11G-P4-2382-KR

Intel 2600k

Windows 10 ver 1809

If you put it in windowed mode, it works.

Confirm windowed mode works - thanks for this now I can use my HDR monitor :D wish I could hide the titlebar though.

I have searched and searched for a solution.  Not sure what the issue is, but there is one.  Glad I was able to help you somewhat.

I'm having this exact same issue, and I'm relieved someone else is dealing with it. However, this solution doesn't seem to work for me--whenever I switch to windowed, or borderless, I seem to lose my HDR options in the graphics menus. Did this happen to any of you? What did you do to fix it?

Specs:
AMD RX Vega 64

Intel i5 3570K

Samsung CH32G70 2560x1440, 144Hz

Hey @Nick_Dixon @frax_xensu @SheriffStrafe, did you notice any improvements on today's updated with HRD?

/Atic

Hi @EA_Atic, no appreciable change for me after the update.

I don't know if you've watched the video but I thought it might be good to make clear that when you switch HDR on, either in Windows, in game, or both, it's definitely not the same as SDR even when the volume overlay isn't up. Something is definitely happening, specifically it looks dim and washed out like the windows desktop always does when you enable the Windows HDR setting. Then when you bring the volume overlay up (by changing the volume) everything pops to life in what clearly HDR is supposed to be (just as shown in the video that K9Taz shared). You can fiddle with the HDR brightness setting in game to get it to the point where it looks absolutely gorgeous in-game...provided that volume overlay is up. Almost seems like the volume overlay gets something involved to properly interpret BFV as HDR-enabled content, and then once the overlay disappears again it goes back to the dim way that SDR is displayed when HDR settings are enabled.

Hey guys, as you are no doubt aware HDR on some of the monitors can be a little touchy so the first thing to do is them reset your monitor to factory default, the process to do so will differ on each make and model but the option should be in your monitor settings menu. Once done, verify that you everything has been set back to default and then go into your Windows settings and set up HDR again, you can find the steps to do so here: https://support.microsoft.com/en-ie/help/4040263/windows-10-hdr-advanced-color-settings

If leaving HDR on you will need to use the SDR Content slider to adjust settings so that non HDR content doesn't look washed out though for testing purposes you can just turn off HDR as once you select it in game it should automatically be enabled. 

Next thing to do is launch BFV and set everything back to default. Once done you will need to redo the HDR calibration and make sure that you do it to just the point where any boxes or content disappears, on my Samsung HDR monitor I had issues with BF1 in that if I did not make the box disappear the HDR content appeared washed out.

Also, can you ensure that your monitor is running the most up to date firmware. As I understand it some Samsung monitors will have different firmware updates depending on size and it is not a one size fits all scenario. Having the incorrect firmware or an out of date one can cause issues.

Let me know how you get on.

Darko

I would also recommend a clean install of your GPU and hardware drivers as from what you have said @Nick_Dixon it appears that Windows is able to use HDR but for some reason, the game is not. If there is an issue with a driver or the GPU not recognising that BFV can use HDR this could be why it is only enabled when you have the Windows overlay on.

Darko

Hi @EA_Darko,

I followed your suggestions about resets of settings and clean install of GPU and monitor drivers, but I'm afraid I've got the same result as before. I don't know if it matters, but I have the same issues in Star Wars Battlefront 2. For what it's worth Mass Effect Andromeda does not experience the same effect---although it's unclear whether that's because the volume overlay isn't coming up or if that overlay has no effect. Those are the only games I have that have HDR support I believe. In all cases, even cranking the Windows SDR slider all the way up, I still end up with incredibly dim content compared to if HDR was turned off entirely. Increasing the overall brightness in game doesn't help either, as I just end up with washed out video.

I appreciate your help in this. What's funny is I seem to remember it working previously in BF5 (maybe during the beta?). I may try reinstalling BF1 and see if there's any luck there--that's one thing I'll admit I haven't tried yet.

Dixon