Forum Discussion

Crylane's avatar
Crylane
6 years ago
Solved

Help with redeeming EA code and console

I recently bought a code for BFV but couldn't redeem it on my ps4, so I redeemed it on my EA account and now don't know where to go from there. Do I have to load up another EA game to access my EA ac...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @KevenGallagher, 

    I'm afraid we don't have a way of exchanging a code between platforms from our side. When you have a chance I'd recommend getting in touch with Best Buy to see if there's a way they can refund or exchange the code for you. 

    /Kent

KevenGallagher's avatar
KevenGallagher
5 years ago

Hello i for the same problem here i bought a year long ea acces online via best buy. I didnt notice that this card was for PC.   

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @KevenGallagher, 

I'm afraid we don't have a way of exchanging a code between platforms from our side. When you have a chance I'd recommend getting in touch with Best Buy to see if there's a way they can refund or exchange the code for you. 

/Kent

About Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.15,425 PostsLatest Activity: 8 hours ago