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StWinter's avatar
StWinter
Seasoned Novice
5 years ago
Solved

I Cannot Shoot in Game

I recently bought this game 4 days ago, played it most of the time without issue till today. I get on today, get into a game, and then realize I cannot shoot any weapon whats so ever. As far as I can tell, I can do everything else. In the menu, clicking seems to work. I reset my keybindings, I went into a different server, I shut the game down, and relaunched it. Nothing seems to work. I contacted tech support, was told that my information was sent to a team to investigate but I would not be contacted, that I simply wait to see if something is addressed in their twitter, game notifications, or other for any updates.

I've only owned this game for 4 days and it's already unplayable. I guess I did have some issue the night before with sound I think when streaming my screen to Discord so some friends to watch but that's it. And I think the audio issue was on discord side and not the game. I literally cannot think of anything else for this game to break like this.

I was just in some forums and found that Battlefield 4 had a similar issue. They also stated they couldn't sprint and when they prone, the gun would fire. I went into a game and tested this. That is what happened with my game.

  • @EA_Kent So, for the second, maybe third time, I deleted everything and uninstalled it. I reinstalled everything and tested it. It seems to be working now. I played one round to be sure and haven't noticed anything. Thank you for your help.

9 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @StWinter

    That's definitely strange. 

    Have you had the chance to try repairing the game to see if that makes any difference? If you're playing through Origin you can right-click on BFV in the game Library, and you'll see a Repair option when the menu pops up. 

    If you're using Steam try verifying the integrity of the game files to see if that helps. You can find more information on how to verify the file integrity over at the Steam Support website. Let me know if you're still having the same issues afterward. Thanks!

    /Kent

  • StWinter's avatar
    StWinter
    Seasoned Novice
    5 years ago

    Yes, I believe so since thats usually my go to for steam. I also uninstalled the game and reinstalled it. Not a completely clean install though. I can try all this when I get home.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StWinter 

    Got it, thanks!

    What happens if you try setting up a Clean Boot on your PC before you launch BFV? If there's anything else running that could be related to this it might help narrow it down. 

    For more info on how to set one up check out the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks again!

    /Kent

  • StWinter's avatar
    StWinter
    Seasoned Novice
    5 years ago
    @EA_Kent So, for the second, maybe third time, I deleted everything and uninstalled it. I reinstalled everything and tested it. It seems to be working now. I played one round to be sure and haven't noticed anything. Thank you for your help.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StWinter 

    Thanks for following up and letting me know! If it starts happening again feel free to give me a shout here. 👍

    /Kent

  • I have a similar problem. It started on Fifa 20, when I could use only one button for everything (pass, lob, shoot). Then I wrote here for help and you (or some of your colleague) fixed it, but from that moment I couldn't shoot and couldn't sprint when I was holding the "up" button (and when I was sprinting and pushed "up" button my player didn't change direction at all). So I uninstalled the game, hoping that the issue is only in one game.

    But the issue with "up" button continues to exist on Fifa 21 too. Is it possible to fix it?

    Thanks

  • Flakstar's avatar
    Flakstar
    5 years ago

    @Player_17i8hapgnothing you can do. Frostbite engine is pretty buggy and error prone when it comes to processing user input. Uninstall and reinstalling wont  help here at all.

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