[INFO/Workaround Fix] War Story Rewards Not Granted

Hey, best thing to do if you have completed all requirements for the reward and it's still locked is just contact EA live support, they can issue you with the reward from their side ( they done it for me with the last tiger skin).

go here  https://help.ea.com/en/contact-us/?product=battlefield-v&category=missing-content&platform=pc&issue=never-received-content and choose the options in the image below
https://gyazo.com/78bab96a6056bca57be52a11ea40b36f 

Hope this helps 👍

Ah that's weird, did you speak with them on live chat? it does seem some advisers will do it and others just don't know how ( from what i've been seeing) butthey definitely can do it for you,even the devs on twitter state to contact them about missing rewards lol. try again and see if you get a different adviser.

@T4llywacker007 

Try restarting your console/PC and let us know if the reward doesn't show up after 24 hours from when you last spoke to our EA Advisor. The Battlefield team is aware of War Story rewards not granting upon completion and are still investigating it. We have a workaround below, however if that does not fix it for you we have our Live-Support team available to assist.

War story rewards unlocks

To earn a unique melee weapon or tank skin for completing a War Story, you need to master all its challenges and collect all letters. Sometimes the Overview in the War Stories menu doesn’t match the breakdown you can see in Acts or Letters. For example, you may see 6/6 Letters in the Overview but only see 3/6 when you look under Letters. If these totals don’t match, you don’t get your reward.

We have a workaround for you to try:

First, exit out of Battlefield V if you’re playing.

Next, make a note of the challenges or records that are missing – you’ll need these later. Then:

On PC

1. Turn off Cloud Saves in Origin.
   • Open Origin’s Application Settings.
   • Click Installs & Saves.
   • Under Cloud Storage, toggle the slider to 0.
2. Rename your Battlefield V settings folder.
   • Find the Settings folder inside the Battlefield V folder in My Documents.
   • Rename it to something like Settings_old.
3. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
   • Once there are no gaps in the record you should get your reward.

On PlayStation 4

1. Open your Settings menu.
2. Go to Application Saved Data Management.
3. Choose System Storage.
4. Select Delete.
5. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
6. Select Delete again and hit OK to confirm.
7. Go to Online Storage.
8. Choose Delete.
9. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
10. Select Delete again and hit OK to confirm.
11. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
    • Once there are no gaps in the record you should get your reward.

On Xbox One

1. From Home, select My Games & Apps.
2. Highlight Battlefield V and press the Menu button on your controller.
3. Select Manage game and add-ons.
4. Scroll down to Saved Data.
5. Highlight the saved data for your Gamertag and press the A button on your controller.
6. When you’re asked to confirm, choose Delete Everywhere to remove your game data from the cloud, your console and any other console you play on.
7. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time.
   • Once there are no gaps in the record you should get your reward.

Hi thanks for the reply dude I've been on the live help 4 times now I done all the restarts removed my gamertag from xbox everything I've been advised  to collected all the letters done all challenges just never recieved the bat .....still waiting........im on the game now still no bat

it does not work, please help what i can do? It’s so important to me, i have followed al the steps and i cant pick the letters again, please, senda me the solution

[edit: email address removed]

It has not worked, I followed all the steps and they did not give me the reward, look over my problem and it seems that mine is a little different, but as you can see, complete all the challenges and I collected all the letters, my problem is that they do not give me my prize or let me pick up the letters again

@EA_Atic  please help me

my email:

(Removed email, don't post personal information on the forum) - Atic 

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Which part of the game is the issue happening in? Single Player War Story
Which part of the mode? The Last Tiger
Please select your region Australia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug All of the things are showing and tracked correctly but it will not give me the skin, ive restarted multiple times, but nothing will work, ive also tried the workaround but it didnt work
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Last tiger war story
What happens when the bug occurs? I do not get the skin
What should be happening instead? I should get the skim

‌

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Which part of the game is the issue happening in? Single Player War Story
Which part of the mode? The Last Tiger
Please select your region Australia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug All of the things are tracking correctly, but it will not give me my reward, i have restarted multiple time, and tried the workaround, but nothing will work
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Picture reference
What happens when the bug occurs? I does not reward my skin
What should be happening instead? I should be getting my skin

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