5 years ago
Lost progress entirely
My Battlefield V game save had hundreds of hours poured into it, with dozens of purchases made both with real world currency and in game, and now they are lost. I would really appreciate some help.
If that's the case you need to contact EA Help again.
Tell them:
A: You unlinked your account and then relinked to the same EA account
B: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ states that "If you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff."
C: Despite B, you didn't get your progress back and you would like the issue escalated if necessary so you can get your progress back.