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Death-Rides-On's avatar
Death-Rides-On
6 years ago

Missing Items

Hi guys,

I have been sent here to ask for help. This has happened to me before so no shocker.

I have had 3 weapon skins disappear from my game. The birch sets for the Selbstlader 1906, Sten and Sturmgewehr.

They say it is a synchronisation issue but that is a lie.

I have uninstalled and reinstalled the game. I have rebuilt my ps4 database, failing that I factory reset my ps4, no luck. I have checked my router and playstation connections, no trouble there. I even restored the licenses to no avail.

I have played since day 1 and now I am being told 'they do not have the ability to grant the in game items' THEY ARE NOT WEAPONS, THEY ARE VANITY ITEMS, COSMETICS, SKINS.

I am at my wits end with EA

2 Replies

  • Real_Noobalishu's avatar
    Real_Noobalishu
    6 years ago
    @Death-Rides-On

    Just stick in contact with EA Help and they'll help you to get it back. I haven't seen anyone who's lost unlocked skins before, so you may be the first player to have this issue.

    I hope you get those skins back soon 🙂
  • FezTerR's avatar
    FezTerR
    6 years ago

    I haven't quite had this issue. But I haven't been getting equal Chapter XP as compared to my Round XP which has resulted in me not unlocking all items the last 2 chapters. Had I gotten full XP, I would have unlocked them. EA is non-sympathetic and will not assist in prior missed content. So I find your situation as non-surprising.

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