Forum Discussion

orsofps

3 years ago

Solved

My Battlefield V account no assault, medic, support and recon Mastery assignment

My Battlefield V account no assault, medic, support and recon Mastery assignment.

I hope you can help me with this problem, thanks a lot.

Origin ID: Orsofps

My Email: [edit: email address removed]

Date of incident: 2022/9/27

Please help me as soon as possible, thanks a lot.

Have a nice day! ! ! ^

ElliotLH
3 years ago
Hi @orsofps If they're not in the Armory for you to claim and don't appear after playing more matches, you can contact EA Help for assistance.

EA Help Contact:

https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/

9 Replies

ElliotLH
Hero+
3 years ago
Hi @orsofps If they're not in the Armory for you to claim and don't appear after playing more matches, you can contact EA Help for assistance.

EA Help Contact:

https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/
JoshCat
3 years ago
@ElliotLH I've tried,but noone answered me ,no pop-up chat came up in this link https://help.ea.com/en/contact-us/
my case no.#955794165
ElliotLH
Hero+
3 years ago
@JoshCat I wouldn't worry, if you've got a case number then they should respond. You can also check the case progress on the EA Help website.
JoshCat
3 years ago
I asked you the same question a year ago, but it still hasn't been solved
JoshCat
3 years ago
https://answers.ea.com/t5/Battlefield-V/no-assault-medic-support-and-recon-master-mission-what-shall-I/m-p/11100175#M80346
Davrew193
2 years ago
I have been having the same problem and have followed the steps that were provided yet it won’t let me contact my EA advisor to continue solving this problem.
What should I do?
ElliotLH
Hero+
2 years ago
@Davrew193 What is the issue you're experiencing with contacting EA Help?
Davrew193
2 years ago
@ElliotLH @I got through a few times until I was sent a verification code to make sure it was me that owned the account, after I tried to contact EA Help about that I was told that the email was no longer moderated and so the email couldn’t send.
Is there something else that I am supposed to do?
ElliotLH
Hero+
2 years ago
@Davrew193 Might be worth quickly checking you send the code to the right email address. I had a case recently where I accidentally sent the code to the email address it came from instead of the advisor, so thought I'd mention this so you can rule it out.

You could also try resuming the case on the EA Help site and sending the code that way. I think that should work.

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My Battlefield V account no assault, medic, support and recon Mastery assignment

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