Forum Discussion

tharuler214's avatar
tharuler214
5 years ago
Solved

Not receiving proficiency and mastery challenges

When any of my classes reach level 10 or 20, I have yet to receive the proficiency and mastery challenges.

4 Replies

  • Pointi1978's avatar
    Pointi1978
    Rising Veteran
    5 years ago

    I had to contact EA Support to manually give me all class proficiency and mastery challenges.

    Took me 3 days to finally find an advisor who managed to do it.

    Now I did assault proficiency I in a round, had a respawn bug (i just could not respawn, stuck in death screen), so i had to quit the game,

    proficiency challenge done, was given the proficiency II assignment but no rewards for proficiency I.

    Do you really think I will now go again through all this hassle with support to get those items I am missing now?

    YES I WILL!!!

    Get your d.... game working finally!!!

    EDIT: At least the 2 rewards came into my arsenal after restarting the game... But I really whis I could finish the game as i was close to manage the mastery assignment. Now I have to start all over...

  • thelast0utlaw's avatar
    thelast0utlaw
    4 years ago
    @ElliotLH I have the same issue as the OP and attempted to follow the link you posted to the help.ea/en/contact-us/ but it appears bug reporting just refers me back to this forum?

    I have all of my classes to level 20 and never received the level 10 or level 20 proficiency or mastery challenges for any of them.
  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 years ago
    @TheLast0utlaw You would need to select the 'Missing Content' option and follow the steps from there. If you select the option to report a bug you will be directed back here, but the other one should let you open a case or initiate a live-chat.

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