I just loaded the game up for the first time after a long long time of not playing. The last time I did it was on Origin. I just noticed that none of my purchased content has moved over when I switched from Origin to the EA app. Any idea how to get this fixed?
Community Manager
@EA_Rtas wrote:
@The_NotoriousN8hey there! So for missing content in game you'll need to get in touch with EA Help here: https://help.ea.com/en/help-home/
They'll be able to look into this issue with you and investigate why your content is missing.
Thanks… but that won’t happen…. EA help is doing all it can to not help.
I emailed them… but been days with no response.
I made a ticket, they didn’t respond and then marked it as I had to resume to keep the ticket open. If I click resume it doesn’t resume and sends me to the help section.
I tried getting on chat… the wait time started at 28 minutes. 28 minutes later the wait time was 34 minutes.
I open another ticket about my ticket trying to close itself and not letting me resume it because the chat didn’t work.
Community Manager
