Packet loss Battlefield 5

Hi there, @Stroyno323. Let's see if we can get that packet loss improved. First, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

not help

Thanks for trying, @Stroyno323. Do you play on a wired or wireless connection?

---

@EA_Aljo  написал (-а):

Thanks for trying, @Stroyno323. Do you play on a wired or wireless connection?

---

wired

Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS. You'll need to run this on a wired connection so it matches the one you play on. You can PM me the results or obscure your IP address and post it publicly.

---

@EA_Aljo  написал (-а):

Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS. You'll need to run this on a wired connection so it matches the one you play on. You can PM me the results or obscure your IP address and post it publicly.

---

see test

@Stroyno323 You have some pretty high results starting with the 7th hop. That could be related to the distance between you and the servers your pinging. Where are you located?

---

@EA_Aljo  написал (-а):

@Stroyno323 You have some pretty high results starting with the 7th hop. That could be related to the distance between you and the servers your pinging. Where are you located?

---

Ukraine

@Stroyno323 Can you run that test again, but use the server for Europe? It's 159.153.72.252.

---

@EA_Aljo  написал (-а):

@Stroyno323 Can you run that test again, but use the server for Europe? It's 159.153.72.252.

---