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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

PC - Crashing issue - Information request.

Hey soldier,  We are currently in process of gathering information about crashing issues with Battlefield V for PC so we can determine the root cause of the issue. If you are experiencing any cras...
minklafgk's avatar
minklafgk
Rising Hotshot
7 years ago
  • We need Dxdiag, to see what Hardware and drivers you are using.
    Attached, but basically 9900K, 1080 Ti and 16Gb RAM

  • What did you do just before the crash happen?
    Started the game, played a bit. It happens everywhere though, even if I'm just idling in main menu or customizing a character.
    I made no changes to software or hardware of my computer before and after I started having this issue. It randomly appeared sometime after the latest update.

  • Does it happen in all game modes?
    Yes

  • Does it always happen at the same action/place?
    Already answered but No

I have also tried multiple nvidia drivers and both DX11 and DX12, it's not it. I get exception code "0x887a0005" while crashing to desktop every round. Computer is not overclocked

  • minklafgk's avatar
    minklafgk
    Rising Hotshot
    7 years ago
    Not sure if the 21/3 update was supposed to fix this but my crashing to desktop problem still persists the same as before.

    Though I'm not having issues starting the game like some people have reported.

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