Forum Discussion

gungriffin's avatar
gungriffin
6 years ago

Performance errors on Xbox one X are back after last 2 updates

Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X Are you using any software with an overlay? No Which part of the game is the issue happ...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
6 years ago

Hey there @gungriffin  could you try to power cycle the console to see if that helps. 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
    Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn it on.

/Atic 

  • gungriffin's avatar
    gungriffin
    6 years ago

    I've tried as you suggested and it shows no change... 

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