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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Battlefield V unable to connect to EA servers

@D-M1LL5 The full version of the game should be available to you.

It could simply be an issue that you are having issues with your connection, do you see an error of any kind when you try to join a multiplayer game?

Best thing to do is take a couple of minutes to take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Please ensure that you open the ports for Battlefield 1.

Let me know how you get on.


Darko

6 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi Darko 

    thanks for the response. I’ve check NAT, connection and multiplayer connection and it’s all good.

    still no joy getting the multiplayer to work on the Xbox one!! 

    Is is there anything else I could try losing patience with this now

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @D-M1LL5

    Try the following below to see if that helps get you into Multiplayer.

    • Power cycle your Xbox One
    • Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
    • Check your Xbox account to make sure you have an active Xbox Live Gold membership

    Good luck!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @D-M1LL5 Did you try the steps I linked above, if not can you please go through them.


    What Nat type do you have and can you share your UO Trace?

    Darko

  • Anonymous's avatar
    Anonymous
    7 years ago

    Just played and now i can't. Error 2000. PC Win 7.

  • Anonymous's avatar
    Anonymous
    7 years ago

    If everyone is having the same issue then it is not the user. It is on EA’s end. Fix the bug. We didn’t pay 70 dollars for a game so we could look at a screen that says “missing multiplayer privileges” 

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