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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Battlefield V Unable to connect

@ClemsonZack11 

Is your son under 13? If so, it's possible that this is the issue. Due to complying with COPPA regulations, if you're under the age of 13, you are restricted from multiplayer modes.

4 Replies

  • ClemsonZack11's avatar
    ClemsonZack11
    New Rookie
    5 years ago

    He is.  However he does play other multiplayer games.  Is there a way to change this?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ClemsonZack11 

    Unfortunately, there is no way to change this as it would be in violation of COPPA regulations.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ClemsonZack11 

    It's possible he's on an adult account for those games. That's not something I would really know since we don't have any visibility into those accounts.

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