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LSKone's avatar
LSKone
Seasoned Rookie
5 years ago

Re: BF5 Main Menu Icons not showing

Hi,

so the guide you sent me must be incorrect.
It tells you to delete ALL the files and folders inside the EA Desktop folder, which basically just deletes the whole App (not just the cache).
(Also, it wants you to delete a folder called EALauncher in Appdata - there is no such folder.)

Now, my gamepass app throws numerous errors at me, I assume because of the missing EA Desktop client.

So, I can't log back into EA desktop, it's not there anymore.

It made the problem even worse. I can not reinstall the client, because when I start the installer it says that the app is installed, but I just deleted it.

So yeah, I restored the EA Desktop folder from Program Files. The stuff in Appdata stays deleted.

Everything works again, but the problem is still there. It didn't fix anything.

Let's try something else 😉

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @LSKone 


    Thanks for giving it a shot. 

    When you have the chance can you report this over at the Bug Reports & Technical Issues board for the EA Desktop client? We're using that board to collect more information on issues with the client, so that would be the best place to track this for investigation. 

    /Kent

  • TTZ_Dipsy's avatar
    TTZ_Dipsy
    Hero+
    5 years ago

    Could this be similar to other end of round visual bugs?

    Can you try refreshing your DirectX cache and see if anything changes?

  • IIPrest0nII's avatar
    IIPrest0nII
    Hero (Retired)
    5 years ago

    For the menu icons bug, please do the following:

    Go to My Documents>>Battlefield V and delete Twinkle folder from this directory. This should help.

  • LSKone's avatar
    LSKone
    Seasoned Rookie
    5 years ago

    Hi, as I've already written in my original post, I already did that (multiple times).

    Sadly, it did not help.

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