Forum Discussion

6 Replies

  • ThatGir1Pikachu's avatar
    ThatGir1Pikachu
    5 years ago

    I play on Xbox one and as far as I can accurately remember, it happened only this past month.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago
    @ThatGir1Pikachu have you tried hard resetting your Xbox or clearing the local saved games? I'm wondering if it's a syncing issue.
  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago

    Cool, let us know if the problem carries on. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @ThatGir1Pikachu, 


    Thanks for giving that a shot. When you have the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look.

    For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

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