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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Chat from blocked players is still appearing

@dogness wrote:

I've given up on DICE/EA fixing this.

There is one player who routinely appears in my game and makes liberal use of the n-word.
He's been doing it for more than a year now.

Apparently, this behavior is acceptable to DICE/EA.

Very disappointing (especially since blocking players worked in BF1).

@dogness 

It's absolutely unacceptable and EA is taking steps to combat toxicity in our games. Some players unfortunately will get crafty by going around word filters and we'll continue to improve upon those filters, but please report abusive players to our teams via the proper tools in our games. We also have our reporting tool at Help.EA.com where a form can be filled out. Any screenshots of what you're experiencing from this player is always beneficial to our teams during these investigations too.

Thank you for raising this concern to up and I'm sorry you had to experience that type of behavior.

7 Replies

  • dogness's avatar
    dogness
    6 years ago

    Sadly, the in-game tools are very clumsy to use and don't always work.

    Lately, for whatever reason, when I ask BFV to show me a player profile via the scoreboard, Origin opens a blank window.
    So, now I have to go to the friends list and search for the player's name (which can be difficult for some players with hard to read names such as "011100001111100011011".

    It is good to know about help.ea.com. I will try that out if I have screenshots.

    However, the original issues persists. If I block a player via Origin, that is supposed to block their chat from appearing in my game. This has worked for years and stopped working with BFV. My problems with toxicity would be all but eliminated if this feature worked (because I could simply block toxic players).

  • flyinghorse101's avatar
    flyinghorse101
    Seasoned Ace
    6 years ago

    @dogness , yes for me it is also opening a blank screen now. 

    But after alt tab or closing BFV the blank screen appears to load the profile. 

    So only not working when actively being in game. 

    Thanks for confirming it is not just me. 

  • dogness's avatar
    dogness
    6 years ago

    Guess who is still in-game make liberal use of the n-word despite me using the tools that were given to me?

    Yup. Still there.

    EA and DICE should be ashamed of themselves for allowing this to go on for so long.

  • dogness's avatar
    dogness
    6 years ago

    Interesting update.

    The player I have mentioned before was back in-game making his comments.

    What's odd is that my wife could not see the comments. We were on the same team, we could both see all chat from both teams. We both have the player blocked. But, I could see the chat, while she could not. So, whatever this awesome bug is, it affects my account but not my wife's.

  • wildbam's avatar
    wildbam
    5 years ago

    hmm tbh until a report takes effect it takes ages.. 

    any news about the fixing of this bug? or is it already fixed and I didnt realize?!

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