Re: Constant freezes/crashes on PC. Unplayable.

Hey @hqnweimar, when you are playing is any of your hardware on 100% usage, is your hardware overheating? 

/Atic 

I am having stutters as well !
Seen ppl say to switch to DX11 but I can't seem to find such option in the Video settings screen :/

Any advice ?

I cant play more than a few mins at a time before I get thrown back on desktop. No error showing, just back to desktop. Latest driver on a 2080ti under water.

Hey @IggyPott, can you upload a Dxdiag so we can see what hardware and drivers you are using. 

Thanks! 

/Atic 

Here is mine...

same exact thing here. 1080 ti/7700k can get a few kills/spawns in and then freezes for a second and then straight to desktop

here's my DXDIAG

🙂

@EA_Atic

So I got mine to work last night. Played 3 maps straight and no CTD.

I did 3 things, not sure if it was anyone or a combination that fixed it. I will find that out today just because I am curious and want to know. 🙂

I verified game files, it did a very short download. I doubled my virtual memory, and I moved my ram back to xmp speed, 3200 on the ram. I have been at 4000 on my ram for months but I will move it back to 4000 today and see if I get CTD. 

Hello

It's the same for me, game freeze then I have to manually reboot my computer cause I can't alt+tab.

It randomly occurs between 5 and 50 minutes of gameplay.

Here is my dxdiag

I already uninstalled all drivers and complete a fresh clean install.

I put my ram back to 4000 and first map CTD.  Placed ram @ XMP and played for two hours no problem. Was a ram OC issue for me.

@DooRules THANK YOU!!!! I reseated my ram and forced the XMP profile to 3200 (not auto) and it hasn't failed me yet, going on 2 hours. With out XMP on I can play all the Team Death Match I want, but as soon as I loaded Conquest, even 32 player Conquest, it would still crash. My ram is G.SKILL Ripjaws V 3200 mhz 2x8 gbs. 

Hey @Tig2r, are you experiencing that your hardware is getting 100% used or any overheating going on for you?

/Atic 

Hello @EA_Atic

I watched my video card monitor and apart from the vram used at maximum, everything seems fine.

One time I got a freeze and when I restarted my bios told me that my CPU overheated ...

Its a factory OC video card so I tried to downgrade the base clock to the default settings but the problem was still here.

I tried to format my computer and switch to an SSD (it was time even if it does not matter) to have a clean installation, but the problem was still here.

Finally I switch to directx 12 instead of directx 11 and I installed .net framework 3.5 (I forgot after the clean install), I downgrade the quality to low and I do not have any problems since (I played like 3 hours in row without crash)

However it seems that my processor is less used than before and heats less so maybe it was the problem I don't know.

I can send you a new dxdiag if you want.

Cordially,

Try getting a more powerful cooler for your CPU if overheating is the issue for you. 🙂 @Tig2r

Thanks for all the steps you done. 🙂 

/Atic 

I'm just joining the bandwagon on the freezing issue. It happens at random, started today (first few days BFV ran fine) Everything is up to date and I can't find any hardware related issues.

i7 8700k
Asus Z370 Prime
Kingston 2666Mhz DDR4 16GB
Samsung 850 EVO 500GB
W10 Pro
EVGA GTX 1080 SC ACX 3.0

Edit: Added a screenshot of task manager. I think it's safe to say what causes this at this point... Just like with BF1 the CPU is getting hogged. Right now I am playing on LOW with the "min:latency" setting.

Same! I.made a new post to this freeze problem with people posting with similar issues.

https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-don-t-know-what-to-do-HELP/m-p/7164680#M615

Hopefully we can get a reply soon ☹️

Hey @IGF-Honorguy What windows version are you on? We seen reports trying to update to 809 have improved the FPS for other players.

A link here to download the latest windows version: https://www.microsoft.com/en-us/software-download/windows10

/Atic

I'm having similar problems. The game starts stuttering and lags hard. My FPS goes from a 80-90, to 10. It seems to be at random. 

Problem is that the FPS drop percists after exiting the game. 

This makes the game unplayable for my im afraid.