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Re: Game Keeps Crashing don't know what to do HELP!

I've Fixed That freezing and crashing to desktop. Only resetting origin didn't help. What I've done was. I did clear origin cache. then I removed NVidia driver using DDU but in safe mode. Then I removed other than EA anti cheat software from windows registry. If you click Win+r and type in msconfig go to services check hide all Microsoft services and look for unknown or weird services write them down and locate them in windows/ system 32 . Main I was worried about was Mail.ru. but I had two more which I removed. You can only remove them from windows registry as they don't appear in installed programs. I tried many things before but it was still crashing. All above fixed all the problems, I'm gaming for 2 weeks already without single crash.

Update. 

I just bought new NVMe m.2 drive for fresh windows10 install to eliminate other software compatibility , and all games are installed on another NVMe M.2. all I got installed on my PC is BFV and The Division 2 and only software I need for my motherboard. I played about 2hrs and crash again. PC is only 6mnths old with premium parts so I got no Idea what's wrong. Here's error :
bfv.exe

1.0.71.9624

5ca2316b

KERNELBASE.dll

10.0.17763.348

d620e319

887a0006

0000000000039149

3598

01d4eb7d680042e7

\Program Files (x86)\Battlefield V\bfv.exe

C:\Windows\System32\KERNELBASE.dll

af86f608-1ff6-4362-8c53-e622e2ad0c04

I'm fed up with this game now all we get is either patch which brakes other things or crashes to desktop plus unbalanced gameplay.

17 Replies

  • StodoSlav's avatar
    StodoSlav
    New Scout
    6 years ago

    For me it got even worse after the last patch. No fun at all with this game anymore. Of course it's always crashing in situations where I'm on top or a few minutes ago where only 4 survivors left in Firestorm Duo. I'm giving up this game.

  • Just crashed on me with 3 players left! i was actually aiming at one with a sniper and before i took the shot the game just crashed! [Removed - CM]

  • I had the same issue.
    My resolution was to activate the Windows page file again.
    I deactivated it after I upgraded to 32 GB RAM, but it seems this game need a Windows page file anyway.
  • ToastyJoost's avatar
    ToastyJoost
    6 years ago
    after much troubleshooting and googling every potential fix that people have reported, nothing worked.



    I now seem to have (so far) stopped the game from crashing.



    There's an option in the advanced video options where you can disable or enable "GPU memory restrictions". this is enabled by default. I disabled this.



    the description text reads that disabling this may cause instability in the game but so far it seems to have done the opposite for me.

    maps where i encountered regular and quick crashes now play out without crashing.



    i'll keep trying to see if this has completely resolved it for me, but so far so good.
  • cyberfredcobra's avatar
    cyberfredcobra
    6 years ago

    I confirm : activate the Windows page file again.
    I deactivated it after I upgraded to 32 GB RAM, but it seems this game need a Windows page file anyway. 

    this tips works for me , no more crash for me (BFV dx12 ultra)

    it seems the game needs pagefile even u have many memory

    (just add 4 Go and it s ok)

  • KASTAB0Y's avatar
    KASTAB0Y
    6 years ago

    Help EA, I seem to have non stop crashing just started the other day, have been playing fine for last few months no crashes just once every now and then, but suddenly the other day after one game of firestorm it now crashes anytime from 5mins to 20 mins cannot play more than a round or a start of a end before it will crash to desktop?

    I have been radio the forums, 

    fresh reinstall of win 10 

    fresh instal of origin 

    cleared cache

    disable origin in game

    Checked drivers should be latest but i am going to go back to an older driver to try now and see? 

    Can’t understand why if it ran fine last week all of a sudden why start crashing now? 

    Kasta

  • Meilink's avatar
    Meilink
    6 years ago

    I installed a CLEAN Windows 10 1903 and have the same crash without error... Can't join on any server when frinish loading screen then crash... 

  • Can any of you who started crashing lately confirm that you have the latest windows 10 update that was released on July 26 (KB4505903)?

    It appears that the crashing (for me at least) started the day after I got this update. Crash to desktop after 15-20 mins of gameplay, no error messages.

    Ryzen 2700x

    Strix vega 64 

  • mctheripper's avatar
    mctheripper
    Seasoned Newcomer
    6 years ago

    I upgraded to 1903 today and I have been having these CTDs since the last patch so I don't think it has anything to do with the MS update.

  •  I’ve tried everything for five days uninstalling origin And battlefield five reinstalling windows tweaking Nvidia control panel settings like everybody’s been saying nothing worked.  On your windows drive under documents battlefield five settings folder there’s a file named PROFSAVE_profile. Open with notepad  and look for settings that makes sense like it had two different refresh rates in mine I can’t remember the exact name of the settings. There’s a lot of settings in there that just makes sense and you can change them from 1 to 0 and eventually I got it to boot up and it’s running fine again.

  • i7 8G 2080TI 

    been playing it for a few days then it just seems like it just randomly started to crash!

    no error messages.

    all other games run fine bf4, cities skylines

    reinstalled card drivers, bf5 and reset bios. no fix

  • Capt_Kraft's avatar
    Capt_Kraft
    6 years ago

    I have the exact same issue. Since the so called "stability update". After clearing the Origin cache it seems to be fixed. But one week later, I got this random crashes again. So do I have to clear the cache everyday?! Or whats going wrong here? Without any error its hard to find a fix by myself..

    EDIT: Even clearing the cache does not work anymore. Any help?

  • I can't get through a MP game with DX12 and RTX enabled.  It is so frustrating with this game being out for a year now and still basic issues RUNNING.  I thought it may be my 2080 Ti so I bought Metro Exodus to see if I had any issues with RTX in that game.  I have not had a single issue in Metro...

    Basically the summary of what is happening is this:

    • Start game and on the loading screen I have micro stutters on both video and sound.  I can tell that video is stuttering because of the loading V up at the top right of the screen.
    • Start a game mode and during the loading screen also have stutters in both sound and video.
    • Play game for a few minutes and have stuttering of both sound and video at random times
    • Stuttering kind of goes away after 5 minutes but then at about 10 - 15 minutes, the game fezzes and the sound starts skipping / repeating then crashes to desktop without any error message after about 2 seconds of being frozen.  It is a guaranteed crash if a V1 rocket hits near me.  It seems like the more that is going on in the game, the more likely a crash.  Another example of this is if a bomber drops a bunch of bombs on an objective.

    Please fix this game!

    GIGABYTE Z370 AORUS Gaming 7

    Intel Core i7-8700K

    G.SKILL TridentZ Series 32GB (2 x 16GB) DDR4 3200 (Model: F4-3200C16D-32GTZKW)

    GIGABYTE AORUS GeForce RTX 2080 TI XTREME

    SAMSUNG 960 EVO M.2 1TB NVMe

    be quiet! Dark Power Pro 11 850W

  • GRABibus's avatar
    GRABibus
    6 years ago

    Hi,

    exactly same issue for me .

    I was so happy to get my MSI Sea Hawk 2080Ti yesterday....

    impossible to play with DXR at BFV, for exactly same reasons as you POGO...

    I am afraid they never fix this...

    My spec :

    MSI Sea Hawk 2080Ti

    i7-5930K@4.6GHz

    32GB RAM@3200MHz

    Windows 10 64bits 1903

    Drivers 436.15

  • GRABibus's avatar
    GRABibus
    6 years ago
    @LiftShadow_UT

    Hi,

    exactly same issue for me .

    I was so happy to get my MSI Sea Hawk 2080Ti yesterday....



    impossible to play with DXR at BFV, for exactly same reasons as you POGO...



    I am afraid they never fix this...



    My spec :

    MSI Sea Hawk 2080Ti

    i7-5930K@4.6GHz

    32GB RAM@3200MHz

    Windows 10 64bits 1903

    Drivers 436.15

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