can you please share how they fix your problem I have the same issue,
tried the EA support via live chat, got answer to level up again and it will synchronize the cc: no worked
then I got the recomandation to post on answers.ea
and here I read to go to EA support
Don't bother. I talked to someone on EA Help twitter for half an hour only to get this at the end:
Thanks for holding. I've checked but I'm afraid there's nothing we can do to restore this for you. I can not speak for what happened to the other person's case, as I didn't handle it. Please report this one to our forums, if you haven't already.
They'll just send you back here
