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Re: PC - Game keeps disconnecting at random intervals

Thanks for the quick follow-up @EA_Atic 

I was away over the weekend, so I havent played since opening this thread, but I will play the coming week and will keep an eye on my CPU.

Quick question: Would reinstalling Origin mean I have to download and reinstall all my Origin games again? 

9 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Hey @SubZer0nl  it would not, you can use the locate function once Origin is re installed incase it losses the data of where it is installed. 

    /Atic 

  • @EA_Atic so i finally gotten around to playing again just now and kept my windows task manager open to monitor CPU usage. To my suprise the usage is quite high actually.. And it does have a 100% usage for extended durations. What I find odd is that I would have expected a crash/disconnect as soon as a 100% load was reached. But thats not the case. It stays stable for quite a long time, didnt track it, but I would guess around 8 to 10 minutes before i would get the server disconnect message.

    Im running an i5-4670 CPU @ 3,63 ghz btw

    I havent tried the reinstall of origin yet, ill try that over the weekend.. Hopefully these disconnects wont be too frequent, because i really wanna play some Underground

    EDIT: Just played another round, just to see what would happen. Same CPU load, no crash/disconnect. The reason why its happening eludes me and that frustratres me beyond belief

    EDIT 2: Next round... it disconnects halfway through the game *sigh*

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    When you randomly disconnect do you know if a friend is joining on you at that time? @SubZer0nl 

    /Atic 

  • Nussepus's avatar
    Nussepus
    Seasoned Ace
    6 years ago

    Are you 200% sure your internet is stable? If you have small packet loss you may not notice it from surfing, streaming etc but it may cause the client to close the session.

    If what EA_atic doesnt help try run a ping at the same time to see if the internet connection is stable.

    Run Command prompt and type ping 8.8.8.8 -t 

    It will keep pinging the google dns until you stop the window. When you crash take a quick look at the command prompt window to see if it reports any time outs. If it does then you need to contact your ISP and have them check your internet.

  • @EA_Atic No, nobody is joining me at that time. I know this 100% sure, cause if they were they would let me know over teamspeak

    I did clear out the files though, whenever i play solo the issue persist. Just now i tried a quick solo game before dinner. Low and behold, the game disconnects within 10 minutes. A farcry away from my experience over the past 2 weeks when i was only playing games with friends.

    I had cleared the files prior and because i didnt disconnect i expected the issue to be over. I didnt post it right away, which is a good thing cause apparently when i play solo i still have the same problem. Yesterday i played for a solid 2,5 hours with 2 friends without any issue...

    I'm half tempted to do a complete reinstall of windows just to see if that fixes anything, but id rather not simply due to the time it will take to set everything up again.

    @3DiE9djua2 yes, i am sure i have a stable internet connection. I do not even have to use the command prompt to know. BF5 isnt the only online game i play, but it is the only game where this problem occurs

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Cheers for the break down! @SubZer0nl 

    Do you have killer network or droopbox or One drive that is online work on your desktop? If yes can you turn them off and see if that helps out. 

    /Atic 

  • @EA_Atic I checked, and i indeed had Killer Network and OneDrive running the system tray. No idea why or what these even do, so im gonna look that up later. I just wanted to inform you that i (just now) have had a 60-90 min solo gametime in BF5 without any issues. So shutting down these programs seem to have worked.

    I will play some more BF in the coming week and i will keep you informed. But this seems really promising. Im excited :-)

  • @EA_Atic Reporting in:

    After a couple days now, having been able to play nearly every day, I have not experienced a single disconnect. I thank you for your patience and tips, your counsel has worked and i therefor declare this issue resolved.

    The thread can be closed (i dont see an option to do so)

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