Forum Discussion

Re: Stg 44 not being awarded

Hey everyone, 

If you have unlock issue before hitting rank 20: 

Once the server you were playing on finishes and heads to EoR, the weapon should unlock. If you join another map before EoR on another server, you may have to play until the NEXT rank to unlock the item. So for example, if you unlock the MP40 at rank 4, you would have to play to rank 5, then the backend system updates you unlock.

If you have issue with rank 20 gun and assignment: 

We are currently investigating this issue and hope to have a resolution soon. In the meantime, please reach out to our support team at http://help.ea.com and they’ll set you straight.

/Atic 

 

9 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    I've got the same issues and reaching level 14 did not help at all....

  • Anonymous's avatar
    Anonymous
    7 years ago

    He suggestion doesn't work I'm now LVL 15 on the assault class and it's still not unlocking for me

    Quick update if u pick up the STG 44 from a person u killed that s using it and get a some XP using it, it will unlock it has for me despite having been locked before I pick one up 


  • @Lassel94 wrote:

    I've got the same issues and reaching level 14 did not help at all....


    Hello @Lassel94

    If you still haven’t unlocked it yet you should contact EA on this website: https://help.ea.com/en/

    Click on the link , after the page loaded click on help with a game .

    then click on Battlefield V and scroll down until you see ‘Contact Us’ 

    After you clicked on Contact Us you need to click on create a case. Then you just fill in your problem.

    greatings mikekiller-46

    please grant xp if this helped you out 🙂

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone, 

    For missing Gun unlocks playing a round to finish and then leave the next round can help, if not please get in contact with EA support, missing items it's not something we can help with on AHQ.
     
    How to get in contact with EA support:
    - https://help.ea.com/en/contact-us/

    /Atic 


  • @EA_Atic wrote:

    Hey @mikekiller-46,  

    EA support wont be able to help with the issue any more because we have pushed a fix to address the issue with Rank 20 rewards. If you are missing your rewards for Class Rank 20, please play a match to completion and the Rewards should drop into your Armory.

    /Atic 


    Hello @EA_Atic

    Ok thank you for telling me !! 🙂

    Greatings mikekiller-46


  • @Lassel94 wrote:

    I've got the same issues and reaching level 14 did not help at all....


    Hello @Lassel94

    It should unlock now if you play a few matches. Please let me know if it worked 🙂

    greatings mikekiller-46

  • Anonymous's avatar
    Anonymous
    7 years ago

    It is unlocked now!

    It got unlocked when I reached level 16

    Thanks!

  • The STG is still not unlocked for me I've played atleast 10 full games without leaving at all just staying in the lobby till level 14 then left after a game was over and still nothing wtf DICE fix this now

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