Re: weapon problems

I see "GameManagerService.exe" failing in the DxDiag.

The process known as GameManagerService belongs to software Razer Synapse.

- Please try a clean boot to see if it's a program in the background that could be potentially conflicting with Origin.

It would also be useful to run a couple of checks of Windows files.  Here's how:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
• Post the message you receive here

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