Forum Discussion

235Nuke's avatar
6 years ago

Server Browser:Failed to connect to game session

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 10880ti
Enter RAM memory size in GB 32 gigs
Are you using any software with an overlay? Yes
If yes, can you list them here? shadowplay for fps counter
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Server Browser
Please select your region North America
On which server did this happen? N/A broswer
When did this happen? (dd.mm.yy hh:mm) 08/12/19 morning
Summarize your bug When click to join some servers in the server browser certain server wont let you connect. a constant "Failed to join game session" error comes up even after refreshing
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? try connecting to servers from the server browser
What happens when the bug occurs? "Failed to join game session" error message
What should be happening instead? Connect to the server

Video of error, then connecting to a different server

https://youtu.be/1H9KLIo5SQ0

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @235Nuke

    Are you still running into this same error when you're trying to join a server? If so, is it only happening when you're manually joining from the server browser, or do you also get the same error when you just join a game through quick match? 

    /Kent

  • Just did some testing and can confirm its still happening.  It seems to be when you try to connect directly to the server when its full. I tried from the drop down on the front page, the server info from an origin friends, and through the browser. I can connect when joining directly off a friend though. I'm in est and joining an east coast server. I've included a video of the connection fails.

    https://youtu.be/_XdEI1AQ-r0

  • @EA_Kent i forgot to add if there are free slots the browser will let you connect directly, and just clicking on join friends on the front page instead of the server drop down still connects you too.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Have you had a chance to try any sort of troubleshooting at all since it started happening? It is strange that it's not happening when there are open slots, but it sounds like something is causing the connection to time out when you're trying to join the server. A good place to start would be the general connection troubleshooting steps over on EA Help. 

    I'd also recommend trying the PC-specific steps as well if you're still having trouble joining afterward. 

    /Kent

  • I was just filing this out as a bug report since it only started in 5.2. I'm still able to connect via the friends list as a work around to connecting manually to the server. Since the patch I've heard tons of people in my communities voice comms have this issue that hasn't happened before. Since everyone is trying to manually connect off the main server number when they login for the day. We have 20-30 people active in a server a round so every round or 2 I hear someone with the same issue.

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