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Vetelgeuse88's avatar
Vetelgeuse88
8 years ago
Solved

(SOLVED) Always Stuck in loading screen

hi I am having big issue always stuck in loading screen after match ended, later I have to force closed the app via task mngr. and I had crashed issue once suddenly back to dekstop, I play in ultra settings and already try to switch nvidia driver from the latest to my current 416.34 but still didn`t working tho. please help

my rig`s spec are attached below

  • Vetelgeuse88's avatar
    Vetelgeuse88
    8 years ago

    hi, I already solved this issue by contacting EA Customer Service in live chatting. it is quite simple to solved this you just simply perform Disk Clean Up to all your storage device and delete all junks data. I perform in my system drive at "C" (which is the Origin and Battlefield`s client installed), and after testing a few days of game performance I no longer had the same problem. It ran smooth for the loading screen and no infinity stuck or double loading icon. thank you for the assistant

5 Replies

  • wishmaster2002uk's avatar
    wishmaster2002uk
    New Traveler
    8 years ago
    Go to Settings / Windows Defender Security Center / Ransomware Protection and add the BF5 executable as an exception under "Folder Protection"
  • Vetelgeuse88's avatar
    Vetelgeuse88
    8 years ago

    hi, I already solved this issue by contacting EA Customer Service in live chatting. it is quite simple to solved this you just simply perform Disk Clean Up to all your storage device and delete all junks data. I perform in my system drive at "C" (which is the Origin and Battlefield`s client installed), and after testing a few days of game performance I no longer had the same problem. It ran smooth for the loading screen and no infinity stuck or double loading icon. thank you for the assistant

  • IICookieGII's avatar
    IICookieGII
    Seasoned Veteran
    8 years ago

    I would have said, no need to do anything with Windows Defender (the game would have been flagged already when installed).

    Battlefield would already have the permissions to run in that environment when you installed it inside Origin.

    I have always said to people, make sure you keep Windows and your drives tip top, clean and free of junk, any software you don't use - uninstall, regularly run defrag (on HDD only).

    Backups are also a good measure.

    Glad you got it sorted!

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