Forum Discussion

MichaelDK's avatar
6 years ago

stuck on Combined Arms, loading screen

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Combined Arms
Please select your region Europe
On which server did this happen? Combined Arms solo.
When did this happen? (dd.mm.yy hh:mm) 04/07/2020
Summarize your bug When finished a Combined Arms game, it goes to the part where it says. how you did things. and where it asks if you want to. exit the game or restart. if you say restart, but you say no on, are you sure? it will send you to the loading screen, on the same map you play Combined Arms on. and it will just stay there. I waited for 10 minutes, before i restart the game. it the same on PC. don't know about PS4. since i don't have the game on there.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? play Combined Arms solo. say no on, are you sure you want to restart?
What happens when the bug occurs? the game just gets stuck.
What should be happening instead? well after saying no on, are you sure you want to restart. it should still allow me to. exit the Combined Arms game.

if this is a old bug report thing, well i apologize for that.

6 Replies

  • Not sure about console controls but on PC have you tried to press "Escape" button? It might be that the mission itself is ended but you are still in the Combined arms start menu?

  • MichaelDK's avatar
    MichaelDK
    6 years ago

    yep I've tried the Escape button.

    but the only things it does. is show the map and mode.

    your assignments, game hints.

    but is not a big thing for me. I can just restart the game.

    it happens only a few times.

    and the game itself, works fine by me.

    I just did the report thing to help out.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Hey @MichaelDK  could you try to power cycle the console and then try to play combat arms again. 

    How to power cycle: 

    1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
      Important Be sure to wait at least 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button  on your console to turn it on.

    /Atic 

  • Hi @EA_Atic.

    thanks for your reply.

    I made a mistake on the report,

    it was when you press exit, and say cancel, the game gets stuck.

    not the restart button, as I said before. sorry.

    I just did a video on PC.

    where you can see everything, from start to finish.

    and the same thing happens on Xbox.

    https://www.youtube.com/watch?v=y_CKZ-bWQ8w

    and I apologize for my old mikrofon. and my English problems.

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