The community game issue has been unresolved for 10 days now

EA， Do you think it is useful to lock my reply below? The question has lasted for 10 days. Today, I once again communicated this question with your customer service. All the answers I got were "being handled as soon as possible" and "will be repaired soon", just like your reply below. Do you think I would believe it? These 10 days have not only consumed my patience, but also the patience of players playing this game. We don't need such a response, these responses are very vague, they are just you delaying time. We players need accurate answers, so let me ask EA, how much longer do you need? How many days???!!! Please give me a number!!!