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In that case it'd probably be worth contacting EA Help. They can usually assist with account issues and missing items.
I had the same issue and I could get the assignments unlocked by contacting EA Help.
EA Help Contact:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/
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https://help.ea.com/en/contact-us/
This link has expired
This link is for robot customer service, but there is no real person customer service to help me solve the problem
http://www.facebook.com/EAHelpHub/
The post posted this account was 2020. I sent it a private message and did not answer me
In summary, it cannot solve the problem for me
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