Forum Discussion

Mr_Radeni's avatar
7 years ago
Solved

UI Changes causing GPU/Driver failure.

 This issue has been happening since beta, heck it's even happening in BF1 but it took me this long to figure out which event causes the GPU crash.

First of all some details about the crash:

When it occurs the PC freezes and the screen just becomes striped with no image indicating that this indeed is a GPU crash. Any sound that was played at the moment of the crash gets played repeatedly creating a weird and irritating buzzing noise.

It is still not clear to me what exactly causes it but I have reason to believe that changes to the UI are causing it, I've even had the crash in main menu. These are the things that I usually do right before the crash occurs:

-Opening radial menu to give orders to my squad

-Opening the reinforcements menu

-After dying going to the deploy screen

-Going trough menus like company or armory.

I run an AMD gpu and AMD currently has an issue with the ui where outlines of squadmates when you're DBNO remain on your screen after being revived or respawning so It's not impossible that this issue could linked to AMD.

I am on the latest driver version as of today, but the issue has been occurring on any driver version.

Last, my main PC specs, nothing is currently overclocked:

GPU: Asus Strix Radeon R7 370 w/ 4Gb of VRAM

CPU: I7 4790K 

Mobo: Gigabyte Z97P-D3

RAM: 16Gb HyperX

  • @Mr_Radeni If your installing all the stuff / installs for the video card driver it can and will make issues for some try doing it this way to test if this will fix your issue....

    Copy and past all of this to note pad and put it on your desktop...

    When the time comes to install the video card driver you will be picking advanced you will only install two things from it for Nvidia cards 1- Graphics Driver 2- PhysX System and for AMD cards only check off display driver and catalyst control center. As well as check off CLEAN install

    This is how you do a clean graphic driver clean install.........

    Go download the free version of CC cleaner..

    https://www.piriform.com/ccleaner

    Install CC Cleaner.....

    Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none. CC cleaner will give you the choice to back up or not and the first time you run it it is normal if it finds 80 + errors in the registry as every installed or uninstalled program will leave fragments behind in registry and CC Cleaner will clean this up.

    Next

    Start by downloading your graphic card drivers from here,


    AMD; http://support.amd.com/en-us/download
    NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us

    Download the one you have and save it on desktop, you are going to need it!

    It is very normal for windows to install a video card driver on you this is why you must pick advanced then clean install when you get to the part to install the new video card driver. See part 2 step 2

    1- press windows button,NOTE>>> Or just go to device manger and skip to step 5

    2- right click my computer,

    3- press property’s, you will get a new window here.

    4- in the new window click device manger on your left side of the screen, you will get another new window here,

    5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.

    6- left click on your (graphic card name) so it’s highlighted in blue,

    7- right click (graphic card name) and press property’s, you will get a new small window here,

    8- in the new small window click on Drivers, you will see the name between the tabs,

    9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,

    10- click ok, Reboot PC

    Part 2.....

    1- after you have started up/ rebooted your computer run CC Cleaner again on the registry to be sure it is all clean then do the new video card driver after. Once registry is clean click on your graphic card install file,

    2- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver and PhysX System as well as check off clean install

    2- for AMD card only check off display driver and catalyst control center as well as check off clean install

    3- when you have Installed your new graphic card drivers restart / Reboot your computer, and clean registry one last time. On a side note to help keep a PC stable it it a good idea to run CC cleaner after you remove or install any program after a reboot.

    4- you’re done. Test BFV

1 Reply

  • @Mr_Radeni If your installing all the stuff / installs for the video card driver it can and will make issues for some try doing it this way to test if this will fix your issue....

    Copy and past all of this to note pad and put it on your desktop...

    When the time comes to install the video card driver you will be picking advanced you will only install two things from it for Nvidia cards 1- Graphics Driver 2- PhysX System and for AMD cards only check off display driver and catalyst control center. As well as check off CLEAN install

    This is how you do a clean graphic driver clean install.........

    Go download the free version of CC cleaner..

    https://www.piriform.com/ccleaner

    Install CC Cleaner.....

    Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none. CC cleaner will give you the choice to back up or not and the first time you run it it is normal if it finds 80 + errors in the registry as every installed or uninstalled program will leave fragments behind in registry and CC Cleaner will clean this up.

    Next

    Start by downloading your graphic card drivers from here,


    AMD; http://support.amd.com/en-us/download
    NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us

    Download the one you have and save it on desktop, you are going to need it!

    It is very normal for windows to install a video card driver on you this is why you must pick advanced then clean install when you get to the part to install the new video card driver. See part 2 step 2

    1- press windows button,NOTE>>> Or just go to device manger and skip to step 5

    2- right click my computer,

    3- press property’s, you will get a new window here.

    4- in the new window click device manger on your left side of the screen, you will get another new window here,

    5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.

    6- left click on your (graphic card name) so it’s highlighted in blue,

    7- right click (graphic card name) and press property’s, you will get a new small window here,

    8- in the new small window click on Drivers, you will see the name between the tabs,

    9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,

    10- click ok, Reboot PC

    Part 2.....

    1- after you have started up/ rebooted your computer run CC Cleaner again on the registry to be sure it is all clean then do the new video card driver after. Once registry is clean click on your graphic card install file,

    2- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver and PhysX System as well as check off clean install

    2- for AMD card only check off display driver and catalyst control center as well as check off clean install

    3- when you have Installed your new graphic card drivers restart / Reboot your computer, and clean registry one last time. On a side note to help keep a PC stable it it a good idea to run CC cleaner after you remove or install any program after a reboot.

    4- you’re done. Test BFV

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