Unable to unlock "Machine gunner" class despite reaching Level 16

@charcoal66 Hi
I'm one of the lucky players not having this issue. But this issue is indeed taking for months now.
Unfortunately the only feedback you can be given is to contact EA support. Be nice and start a chat with them. If they can't solve it try another agent. People have unlocked gear through EA support so that advice is still valid and working. This Forum can't unlock it for you and official advice is to contact EA support.
In January I posted the following:
I see daily reports still incoming about this topic.
Latest status as far I'm aware of is to contact EA Support.
(although they seems not always to help regarding posts in this topic)
But please make sure you have contacted support in case of missing combat roles. This can be done by https://help.ea.com/en/contact-us/ and start a chat session with a support representative.
About missing weapons the earlier described workaround should still be valid.
- Play practice vs players

- Play non stop till weapon is ranked again

- Now it should be unlocked.

Cheers and good luck all!

So to keep things organized. Please also have a look at https://answers.ea.com/t5/Bug-Reports/Missing-level-up-unlock-Rewards/td-p/8466626/jump-to/first-unr...

@charcoal66 Should try to have a chat with another one. Perhaps that agent can do more. But have you also tried.
The practice vs players ?

Hey there @charcoal66  could you try to play a game to day to finish and see if that helps. 🙂 

/Atic 

@EA_Atic Hi ya, actually i have been playing Battlefield V for quite a while now, i honestly couldnt see the problem being fixed automatically by interacting more with the game, so my rough guess is that Dice might need to update a software patch to fix this technical fault for the whole game.