Forum Discussion

steames01's avatar
steames01
New Scout
30 days ago
Solved

Why the campaign is black screen? BF6 can work well on my computer

Why the campaign is black screen? BF6 can work well on my computer. I just bought BF5. and I can't match users in online mode.
bug
  • danisoff's avatar
    danisoff
    22 days ago

    You can try reinstalling your game, check if there are any updates for your CPU and GPU. Additionally, launch the game from the EA app and make sure no other apps are running in the background.

danisoff's avatar
danisoff
Hero
29 days ago

Hello steames01​,

Are you receiving any error codes? Have you tried any troubleshooting steps?

steames01's avatar
steames01
New Scout
22 days ago

no error codes.  How can I do troubleshooting?

  • danisoff's avatar
    danisoff
    Hero
    22 days ago

    You can try reinstalling your game, check if there are any updates for your CPU and GPU. Additionally, launch the game from the EA app and make sure no other apps are running in the background.

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