Solved
Wrongfully Banned by FairFight and I Cannot Even Open A Case?
I was just kicked from the game with the prompt: Game Disconnected. FairFight: Banned Code #tY96ip.
I tried to look up my ban history in https://help.ea.com/en/my-ban-history/ and there is nothing, I also did not receive any email stating information about my ban.
I tried to open a new case to appeal this ban, right after finishing opening the case, I cannot find it in my cases tab. I tried to open another one, this time I wrote down my case number #875054853 and again, after refreshing it no longer appears in "my cases".
It is impossible that this happened because an illegal third-party software is detected because this PC I am playing on is newly built, the only thing that changed before I played today was I updated to the newest 496.49 Nvidia Driver. I have been only playing BFV for three days, this is my third day. If I am banned due to my stats, it says Fairfight tracks suspicious stats for a long time, three-day is not a long time. And I only have a K/D ratio of about 2.8 and an accuracy of 20%, how is that bannable? I have had tens of thousands of hours in other FPS. I used to play CS:GO, Rainbow Six: Siege, and Pubg competitively, I used to be in the e-sport team and get paid to play FPS games, and now after three days of casually enjoying BFV, I am banned because of my 2.8 KD??? I have similar or even better stats in BF1 and I played that game for nearly 300 hours, I have 163 hours in apex legends when it first came out and stopped playing because the ranked games were full of hackers and now you think I am cheating in BFV??? I also use Nvidia Shadowplay to record my gameplay, I could upload the hundreds of Gigabytes of videos for review if that's what EA wans.
@peterbdw Might be worth trying to reach out to EA Help through Facebook or Twitter in that case, they may be able to forward your appeal to the ToS team.
https://twitter.com/EAHelp/
